About - FAQ

limo_driver.jpgDependable, Professional, and Courteous

Big Town Limo is the best car service in Dallas Texas.  Our drivers are dependable, professional, courteous and will go that extra mile to make you smile.  We offer a wide selection of vehicles to choose from for all occassions.

Vehicles:

  • Limos
  • Lincoln Town Cars
  • Super Stretch Limousines
  • SUV's
  • SUV's
  • Stretch SUV's
  • Shuttles
  • Party Buses
 

The Best Service At The Best Price:

No Hidden Fees!
Big Town Limo has absolutely no hidden fees or required gratuities. We accept gratuity but there is no percentage requirement, we will appreciate any tips given. So for your next business meeting or special event, save money without compromising great service by going with Big Town Limo!
 

Frequently Asked Questions:

Q: Is there any set percentage for gratuity that I have to tip the driver?

A: No, we do not have a required percentage for gratuities, we appreciate whatever you give.

Q: How far will your drivers travel?

A: We will travel any distance the client needs to go.

Q: How much notice do you need if I want to cancel?

A: Cancellation fees for Sedans: 2 hours or more before booking day = No Charge. Cancellation fees for Limos and Buses: 48 hours or more before booking day = No Charge, less than 48 hours = 50% Charge, same day cancellation = 100% Charge of Fare.

Q: Do you offer any guarantees?

A: Yes. Big Town Limo will guarantee your reservation with a credit card.

Q: What should I do if i dont see my driver?

A: If you do not see your vehicle, please give us a call right away.  If you leave without calling us, you will be charged the full fee.
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Client Testimonials:

"Thank you Big Town Limo for making my bachelorette party a night to remember. The driver arrived on time, was very courteous, and the limo was extremely well kept. I’ve recommended Big Town to many friends and family and look forward to using your services again in the future."
 
- Angela, Dallas Texas
 
"My daughter attends SMU and Big Town Limo has provided us with great deals to and from the campus. We’ve used their services for the last 2 years and will continue to do so. Thanks Big Town!"
 
- Bill, Plano Texas